Privacy Policy

1. Introduction

Welcome to MoroccoNaut. This Privacy Policy explains how UBCG SARL ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our mobile application.

2. Data Controller & Legal Basis

The data controller responsible for your personal information is:

3. Scope and Purpose

This Privacy Policy applies to the MoroccoNaut mobile application available on iOS and Android platforms. By using our app, you consent to the data practices described in this policy.

Purposes of Data Processing:

• Providing and improving our travel companion services
• Processing bookings and transactions
• Sending relevant notifications and alerts
• Ensuring platform security and fraud prevention
• Complying with legal obligations

4. Data We Collect

Account Information

• Name, email address, phone number
• Profile picture (optional)
• Nationality and language preferences
• Authentication credentials

Usage Information

• Search queries and browsing history within the app
• Saved locations and favorites
• Booking and transaction history
• App interaction data and preferences

Device Information

• Device type, operating system, and version
• Unique device identifiers
• IP address and network information
• Location data (with your consent)

5. How We Use Your Data

6. Data Sharing & Third Parties

We may share your information with the following categories of third parties:

Service Providers

• Google Maps Platform: For location and mapping services
• Firebase (Google): For authentication and analytics
• Cloudflare: For security and performance
• AWS: For cloud hosting and storage

Business Partners

When you make a booking, relevant information is shared with the service provider (hotels, tour operators, etc.) to fulfill your reservation.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

8. Your Rights Under Moroccan Law

Under Law 09-08, you have the following rights:

• Right of Access (Art. 7): Request a copy of your personal data
• Right of Rectification (Art. 8): Correct inaccurate or incomplete data
• Right of Opposition (Art. 9): Object to processing of your data
• Right of Erasure (Art. 10): Request deletion of your data

9. Children's Privacy

MoroccoNaut is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.

10. Security Measures

We implement industry-standard security measures to protect your data:

• Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
• Authentication: Multi-factor authentication (MFA) available
• Access Control: Role-based access control (RBAC)
• Monitoring: 24/7 security monitoring and intrusion detection
• Audits: Regular security assessments and penetration testing

11. International Data Transfers

Your data may be transferred to and processed in countries outside Morocco. When this occurs, we ensure appropriate safeguards are in place as required by the CNDP, including:

• Standard contractual clauses approved by the CNDP
• Transfers to countries with adequate data protection laws
• Binding corporate rules for intra-group transfers

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending you an email notification
• Displaying a prominent notice within the app

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Regulatory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with: